SSL

ItemGold

Games Products Listings

Recent searches

Home Games Top-Up Products Listings

How can we help?

Search or pick a topic below.

Search the Help Center

Track an order My orders Refund policy Security center Ask the assistant

Topics

All76 Membership and Account20 Order and Delivery22 Payment Processing34

Still need help?

Ask the assistant Open help workspace Track an order

Payment Processing

Payment Processing

Guides

34

Can I pay by credit card or debit card?

General Payment Information · 1 min

How do I use a gift card or discount code during checkout?

General Payment Information · 1 min

How can I add balance to my account?

General Payment Information · 1 min

Can I pay with someone else's card?

General Payment Information · 1 min

Are payment transactions secure?

General Payment Information · 1 min

When will my product be delivered after payment?

General Payment Information · 1 min

Payment was successful but the product has not arrived, what should I do?

General Payment Information · 1 min

Can I pay in installments?

General Payment Information · 1 min

Is there a commission fee when making a payment?

General Payment Information · 1 min

Are any documents requested after payment?

General Payment Information · 1 min

I tried to pay but my card was not charged, can it be charged later?

General Payment Information · 1 min

Can I add balance by bank transfer or EFT?

General Payment Information · 1 min

My payment notification was rejected, do I need to pay again?

General Payment Information · 1 min

I made a bank transfer but my notification was rejected, what should I do?

General Payment Information · 1 min

Which payment methods can I use?

General Payment Information · 1 min

Can I make a bank transfer from someone else's bank account?

General Payment Information · 1 min

How long does a cash or withdrawal request take?

General Payment Information · 1 min

What is a withdrawal request?

General Payment Information · 1 min

What should I do if my withdrawal request is rejected?

General Payment Information · 1 min

How can I create a withdrawal request?

General Payment Information · 1 min

I don't receive the 3D confirmation code when paying by card, what should I do?

Payment Issues · 1 min

My payment is not visible in my account, what should I do?

Payment Issues · 1 min

Why was my payment rejected?

Payment Issues · 1 min

I received an error during payment, what should I do?

Payment Issues · 1 min

My card was declined, how can I resolve it?

Payment Issues · 1 min

How is security ensured for international payments?

International Payment · 1 min

My international card is enabled, but the transaction still fails. Why?

International Payment · 1 min

Can I withdraw the balance I added to a different bank account?

Refund · 1 min

How can I contact payment providers?

Refund · 1 min

When is a refund completed?

Refund · 1 min

Where can I create a refund request?

Refund · 1 min

Where can I create a refund request?

Refund · 1 min

I spent part of my balance, can I still request a refund?

Refund · 1 min

My refund appears completed but has not reached my account, what should I do?

Refund · 1 min