Delivery and Shipping Information
Every product on ItemGold is delivered digitally. Here is how, how fast, and how to track it.
Digital Products and Physical Shipping
All products sold on ItemGold — game codes, e-pins, gift cards, in-game currency and items, digital licenses and similar — are digital in nature and delivered electronically.
No product is physically shipped; no courier or postal delivery takes place. There are no shipping fees or physical delivery times.
Delivery Channels
Once your payment is confirmed, your product is delivered through one of the following channels depending on the product type:
- Order screen in your account — your code or product appears on the order's detail page.
- E-mail — your product is sent to your registered e-mail address.
- Direct top-up to your game account — the balance or item is loaded directly onto the game account you provide.
The delivery channel that applies to a product is stated on its product page.
Delivery Time
The delivery time is the period stated on the product page. Most products are delivered instantly and automatically once payment is confirmed.
When demand, stock verification or a security check requires more time, delivery may take up to the maximum period stated on the product page. If you experience a delay, our 24/7 live support team is available.
Order Tracking
Track your order from your account's order screen, or without an account from the Order Tracking page. For any question, the Help Center is available.